Mission

Help businesses deliver better customer experience through the use of digital technology, elevating
existing operations and data to a more useful purpose.

The Why

Almost 2.5 Million[1] businesses are trading in Australia. Yet, only 50% of small businesses are visible on the Internet [2] and almost 70% are struggling to be digitally ready [3]. The Department of Industry, Innovation and Science predicts that digital innovation will boost the Australian economy by up to 250 Billion Dollars by 2025[4]. LI Labs is helping Australian businesses bridge the disconnect between business goals and target customer expectations by providing digital platforms that help customers find you on the Internet.

Our Approach

We will work with you to understand your business and what you want to achieve through your business. Based on your response, LI Labs will discover the requirements and gaps that is blocking you from achieving your goals. Once we know the gap, we will plan the activities, technology and operations that we needed to implement to bridge the gap and do that with a focus on your customer expectations.

LI Labs takes an Outside-In perspective to solutioning Inside-Out approach in all the digital platforms that we provide to market. That is, done by taking a customer and end-users first perspective and optimise business processes inside your organisation with the existing and fresh data that is generated through-out the business to deliver the best possible digital ecosystem for your customers.

Our Values

At LI Labs, we care about our customers, employees, partners. We believe that through the care
philosophy we can create a unique ecosystem where all those who engage with LI Labs feel the
difference of genuineness, presence and focus. This is why we have established our CARE values for
this organisation

Creativity

We hold Creativity at the centre of everything we do, providing better customer experience is understanding the end user and providing a seamless experience through our digital platforms.

Attentive

We are Attentive to our customers, employees and partners as we believe in helping each other to deliver better outcome through the existence of LI Labs to the society.

Result-Oriented

We bring a Result-Oriented attitude to the work. Starting from the leadership to the employees and our partners we expect that we deliver and do what we say that we would do.

Excellence

We strive for Excellence in all our engagements, quality of our digital platforms and services that we offer to our customers.

Our Roadmap for
Digital Platform Success

We recognise that there is no one-size-fit for digital transformation journey; however, it is important that we establish a
framework as a guiding path when engaging with our customer to deliver digital platforms, and here is how we envisage our engagement with you

Our Roadmap for
Digital Platform Success

We recognise that there is no one-size-fit for digital transformation journey; however, it is important that we establish a framework as a guiding path when engaging with our customer to deliver digital platforms, and here is how we envisage our engagement with you

What do our Customers Say about LI Labs

Our Partners

Department of Jobs and Small Businesses: LI Labs is a corporate partner for Digital Champions Program offered by the Department of Jobs & Small Businesses. The program is an Australian Federal Government Initiative helping 100 Australian small to medium businesses.

LI Labs established a partnership with LI Studios with a common goal to deliver outcome-based digital solutions for Australian businesses. LI Studios, with over a decade of experience in the industry, brings strong technological and design initiatives to the mix.

LI Labs work with Synergy Wholesale for providing our customers quality services on hosting and domain management. Synergy Wholesale is 100% Australian owned operated and managed.

Contact us

1300995737

Message us

info@lilabs.com.au

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